We hope you love your purchase but if you need to return your order or if it arrives damaged, please email us at info@falconenamelware.com within 14 days of your purchase. For damages, please email us a photo of the damaged item.
RETURNS AND DAMAGES
FREE DELIVERY THRESHOLD
UK - Free standard delivery for orders over £95
EU - Free delivery for orders over €200
US / CA - Free delivery for orders over USD 200
Rest of the World - Calculated at checkout
WORLDWIDE DELIVERY INFORMATION
| Delivery Option | Delivery Information | Cost |
| UK Standard | All orders are automatically shipped using UK Standard delivery and will be delivered within 5 working days using UK Mail, unless the next day delivery option is selected. | £7.95 |
| UK Next Day Delivery - Order Pre 12 Noon | If this delivery option is selected, all orders placed by 12pm will be shipped using DPD Next Day Delivery to arrive the following working day*. For all orders placed after 12pm, these will be processed the following working day. | £9.95 |
| Jersey, Guernsey & Isle Of Man | All orders are shipped using DPD Two Day and will be delivered within 3 working days. | £23.00 |
| Ireland, France | All orders are shipped using FedEx Road and will be delivered within 4 working days. | €32,00 |
| USA | All orders are shipped using FedEx Air and will be delivered within 7 working days. *Your order will require a signature on delivery | $38.00 |
| Canada | All orders are shipped using FedEx Air and will be delivered within 7 working days. *Your order will require a signature on delivery | $78.00 |
| Europe - Bulgaria, Croatia, Gibraltar, Greece, Romania, Slovakia | All orders are shipped using FedEx Road and will be delivered within 4 working days. | €29,00 |
| Europe - Belgium, Germany, Luxembourg, Monaco, Netherlands | All orders are shipped using FedEx Road and will be delivered within 5 working days. | €37,00 |
| Europe - Czechia, Estonia, Hungary, Latvia, Lithuania, Poland, Slovenia, Liechtenstein, Norway, Switzerland | All orders are shipped using FedEx Road and will be delivered within 6 working days. | €55,00 |
| Europe - Albania, Belarus, Bosnia & Herzegovina, Cyprus, Malta, Serbia, Ukraine | All orders are shipped using FedEx Air and will be delivered within 6 working days. | €37,00 |
| Europe - Andorra, Austria, Denmark, Finland, Italy, San Marino, Sweden | All orders are shipped using FedEx Road and will be delivered within 6 working days. | €42,00 |
| Europe - Faroe Islands | All orders are shipped using FedEx Air and will be delivered within 6 working days. | €60,00 |
| Rest of World | All orders are shipped using FedEx Air and will be delivered within 7 working days. | |
All international orders are subject to customs and duty charges associated with the importation of the products; these costs will typically be recharged by the shipping company and are dependant on the importing country.