RETURNS AND DAMAGES

We hope you love your purchase but if you need to return your order or if it arrives damaged, please email us at info@falconenamelware.com within 14 days of your purchase. For damages, please email us a photo of the damaged item.

FREE DELIVERY THRESHOLD

UK - Free standard delivery for orders over £89
EU - Free delivery for orders over €120
US / CA - Free delivery for orders over $150
Rest of the World - Calculated at checkout


WORLDWIDE DELIVERY INFORMATION

Delivery Option Delivery Information Cost

UK Standard

All orders are automatically shipped using UK Standard delivery and will be delivered within 5 working days using UK Mail, unless the next day delivery option is selected.

£6.99

UK Next Day Delivery - Order Pre 12 Noon

If this delivery option is selected, all orders placed by 12pm will be shipped using DPD Next Day Delivery to arrive the following working day*. For all orders placed after 12pm, these will be processed the following working day.
*Excluding postcodes beginning FK, PA, PH, HS, IV, KW, AB, ZE, BT, KA, GY, JE. These will ship via our UK standard option

£7.50

Jersey, Guernsey & Isle Of Man

All orders are shipped using DPD Two Day and will be delivered within 3 working days.

£20.00

Ireland

All orders are shipped using FedEx Road and will be delivered within 4 working days.

£15.00

US & Canada

All orders are shipped using FedEx Air and will be delivered within 7 working days.

*Your order will require a signature on delivery

$25.00

Europe - Belgium, France, Germany, Luxembourg & Netherlands

All orders are shipped using FedEx Road and will be delivered within 4 working days.

€15.30

Europe - Austria & Denmark

All orders are shipped using FedEx Road and will be delivered within 4 working days.

€19.50

Europe - Czech Republic, Hungary, Italy, Poland, Slovakia, Spain & Sweden

All orders are shipped using FedEx Road and will be delivered within 5 working days.

€26.50

Europe - Estonia, Finland & Slovenia

All orders are shipped using FedEx Road and will be delivered within 6 working days.

€28.50

Europe - Albania, Andorra, Cyprus, Gibraltar, Malta, Serbia, Ukraine, Romania, Bulgaria, Greece, Croatia & Portugal

All orders are shipped using FedEx Road and will be delivered within 6 working days.

€28.50

Europe - Latvia & Lithuania

All orders are shipped using FedEx Road and will be delivered within 6 working days.

€34.00

Europe - Iceland, Montenegro, Norway, Switzerland, Belarus, Bosnia, Faroe Islands, Holy Sea, Kosova, Liechtenstein, Moldova, Turkey

All orders are shipped using FedEx Road and will be delivered within 6 working days.

€34.00

Rest of World

All orders are shipped using FedEx Air and will be delivered within 7 working days.

£45.00


All international orders are subject to customs and duty charges associated with the importation of the products; these costs will typically be recharged by the shipping company and are dependant on the importing country.