We hope you love your purchase but if you need to return your order or if it arrives damaged, please email us at info@falconenamelware.com within 14 days of your purchase. For damages, please email us a photo of the damaged item.
RETURNS AND DAMAGES
FREE DELIVERY THRESHOLD
UK - Free standard delivery for orders over £89
EU - Free delivery for orders over €120
US / CA - Free delivery for orders over $150
Rest of the World - Calculated at checkout
WORLDWIDE DELIVERY INFORMATION
Delivery Option | Delivery Information | Cost |
UK Standard |
All orders are automatically shipped using UK Standard delivery and will be delivered within 5 working days using UK Mail, unless the next day delivery option is selected. |
£6.99 |
UK Next Day Delivery - Order Pre 12 Noon |
If this delivery option is selected, all orders placed by 12pm will be shipped using DPD Next Day Delivery to arrive the following working day*. For all orders placed after 12pm, these will be processed the following working day. |
£7.50 |
Jersey, Guernsey & Isle Of Man |
All orders are shipped using DPD Two Day and will be delivered within 3 working days. |
£20.00 |
Ireland |
All orders are shipped using FedEx Road and will be delivered within 4 working days. |
£15.00 |
US & Canada |
All orders are shipped using FedEx Air and will be delivered within 7 working days. *Your order will require a signature on delivery |
$25.00 |
Europe - Belgium, France, Germany, Luxembourg & Netherlands |
All orders are shipped using FedEx Road and will be delivered within 4 working days. |
€15.30 |
Europe - Austria & Denmark |
All orders are shipped using FedEx Road and will be delivered within 4 working days. |
€19.50 |
Europe - Czech Republic, Hungary, Italy, Poland, Slovakia, Spain & Sweden |
All orders are shipped using FedEx Road and will be delivered within 5 working days. |
€26.50 |
Europe - Estonia, Finland & Slovenia |
All orders are shipped using FedEx Road and will be delivered within 6 working days. |
€28.50 |
Europe - Albania, Andorra, Cyprus, Gibraltar, Malta, Serbia, Ukraine, Romania, Bulgaria, Greece, Croatia & Portugal |
All orders are shipped using FedEx Road and will be delivered within 6 working days. |
€28.50 |
Europe - Latvia & Lithuania |
All orders are shipped using FedEx Road and will be delivered within 6 working days. |
€34.00 |
Europe - Iceland, Montenegro, Norway, Switzerland, Belarus, Bosnia, Faroe Islands, Holy Sea, Kosova, Liechtenstein, Moldova, Turkey |
All orders are shipped using FedEx Road and will be delivered within 6 working days. |
€34.00 |
Rest of World |
All orders are shipped using FedEx Air and will be delivered within 7 working days. |
£45.00 |
All international orders are subject to customs and duty charges associated with the importation of the products; these costs will typically be recharged by the shipping company and are dependant on the importing country.